Lead management | Documentation | Metrikia

CRM

Lead management

Create, qualify, and manage your leads in the Metrikia CRM.

Lead management

CRM view

The CRM > Leads tab displays all your leads in a table with:

  • Name and contact details
  • Status: New, Contacted, Qualified, etc.
  • Source: Original ad platform
  • Origin: Campaign/ad set detail
  • Creation date
  • Estimated revenue

Create a lead

Click + New lead and fill in:

  • First and last name (required)
  • Email or phone (at least one)
  • Ad source (optional โ€” automatically populated if tracking is configured)
  • Notes (optional)

Lead workflow

Leads follow a state machine with defined transitions:

New > Contacted > Qualified > Proposal > Won or Lost

Each transition is logged with date and user. You can also mark a lead as "Bad number" at any time.

Bulk actions

Select multiple leads to:

  • Change status in bulk
  • Export the selection
  • Assign to a team member

Search and filters

  • Text search: By name, email, or phone
  • Status filter: All, New, Contacted, Qualified, etc.
  • Source filter: Meta, Google, TikTok, Manual
  • Date filter: Creation period
  • Sort: By date, name, status, or estimated revenue

Need more help? Check out our practical guides, our blog or contact support.