CRM
Lead management
Create, qualify, and manage your leads in the Metrikia CRM.
Lead management
CRM view
The CRM > Leads tab displays all your leads in a table with:
- Name and contact details
- Status: New, Contacted, Qualified, etc.
- Source: Original ad platform
- Origin: Campaign/ad set detail
- Creation date
- Estimated revenue
Create a lead
Click + New lead and fill in:
- First and last name (required)
- Email or phone (at least one)
- Ad source (optional โ automatically populated if tracking is configured)
- Notes (optional)
Lead workflow
Leads follow a state machine with defined transitions:
New > Contacted > Qualified > Proposal > Won or Lost
Each transition is logged with date and user. You can also mark a lead as "Bad number" at any time.
Bulk actions
Select multiple leads to:
- Change status in bulk
- Export the selection
- Assign to a team member
Search and filters
- Text search: By name, email, or phone
- Status filter: All, New, Contacted, Qualified, etc.
- Source filter: Meta, Google, TikTok, Manual
- Date filter: Creation period
- Sort: By date, name, status, or estimated revenue
Need more help? Check out our practical guides, our blog or contact support.