Question 1

How do I connect my ad accounts?

Accepted Answer

Go to Settings > Integrations and follow the instructions for each platform (Meta, Google, TikTok).

Question 2

Is my data secure?

Accepted Answer

Yes. Your data is encrypted (AES-256), hosted in Europe, and we are GDPR compliant. You can export or delete your data at any time.

Question 3

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel at any time from Settings > Billing. Your access remains active until the end of the paid period.

Question 4

How does lead attribution work?

Accepted Answer

Metrikia uses UTM parameters and first-party cookies to attribute each lead to its source ad.

Question 5

Do you offer an API?

Accepted Answer

Yes, our REST API allows you to integrate Metrikia with your tools. Check the API documentation for more details.

How can we help you?

Frequently asked questions