Connect Ontraport to Metrikia

Goal

By the end of this guide, your Ontraport contacts will be synced into Metrikia and your sales pulled in as deals, ready to cross-reference with your ad spend for ROAS based on real sales.

Prerequisites

• An active Metrikia account with the Administrator or Owner role
• An Ontraport account with contacts
• Admin rights on Ontraport (to generate an API key)

Step 1: Get your API key and App ID

Ontraport uses two identifiers: an API key and an App ID, both on the same page.

1. Sign in to Ontraport
2. Open Settings > Integrations > API
3. Generate an API key (or reuse one) and copy it
4. Copy your App ID, shown next to the API key

Step 2: Connect Ontraport in Metrikia

1. Go to Settings > Integrations (/app/settings)
2. Click the Ontraport tile > Connect
3. Enter your API key and your App ID
4. Confirm: Metrikia validates the connection

Step 3: Map your statuses to lead statuses

Ontraport carries a contact's progression in its status field.

1. Open the configuration wizard (/app/integrations/{id}/configure)
2. Metrikia lists the statuses found across a sample of your contacts
3. Link each status to the matching Metrikia lead status
4. Save

Good to know: if a contact has moved through several statuses, the most advanced stage wins.

How your sales come in

Ontraport has no deal pipeline: a sale with an amount is a transaction. Each paid transaction becomes a distinct won deal, with its amount and date. For a subscription customer, each paid renewal is a transaction, so several deals may appear for the same customer. A refunded or declined transaction is not counted as a sale.

Expected result

Your contacts appear in CRM with the right status and your paid transactions as won deals. Syncing continues automatically.

Common issues

"Access denied" when connecting

• Make sure the API key and App ID were copied in full
• Confirm your Ontraport account has API permissions

Statuses stay on "New"

• The status mapping is not saved yet: go back through the configuration wizard

Next step

Open ADS to cross-reference your campaigns with real sales. Missing a feature? Suggest it in Ideas and Roadmap from /app/settings.